The Mote widget says that my microphone is blocked. Help!

This means Chrome isn't letting Mote use your microphone, usually because Never allow was clicked at some point. It's quick to fix.

Allow the microphone again

1. Start a recording. Mote opens a Microphone access needed page.
2. Click Open settings. Chrome opens the settings for Mote.
3. Next to Microphone, choose Allow.
4. Go back to your page and record again.

You can also do this from the Mote page itself: click the microphone icon in the address bar, select Always allow, then Done. If you don't see the icon, refresh the page and try again.

Either way, you only need to do this once. It then works on every website.

On a school or work device

Your administrator may control the microphone. The Mote page shows the address they need to allow. Send it to your IT team along with How do I allow Mote to use the microphone on managed Chromebooks?

Still not working?

If Mote can't use the microphone itself, it tries the microphone on the page you're recording on instead, such as Google Docs. If Chrome asks that page for the microphone, click Allow.

If recording starts but nothing is captured, the problem is likely your microphone itself. See My Mote recordings are silent and my microphone isn't working.