Help - my Mote audio won't load in Google Slides ("Can't load this audio right now")

Mote for Google Slides saves your audio recordings to your Google Drive, and tries to make these as widely accessible as possible. 

If you are seeing an error message that reads "Can't load this audio right now." then something is preventing you from accessing the audio file on the creator's Google Drive. Either;

1. The author's permissions do not allow you to access the file. Are you part of the same organization? 

2. The author's Google Drive  has been deleted. 

3. The author has deleted this particular mote audio file.

4. There is a broader error with Google Drive

There is unfortunately nothing that we can do in any of these cases. It may be necessary to re-record the mote audio file.

Example of the issue described: