Skip to main content
Mote Help Center home page
Help & Support: Home Privacy Policy Terms of Service
Feature requests
Logout
  1. Mote
  2. Frequently Asked Questions
  3. FAQ

FAQ

Follow New articles New articles and comments

Answers to our most frequently asked questions.

  • Does Mote work with Schoology?
  • How do I use the 'My Activity' page?
  • How long does the free trial of Unlimited tier last?
  • Will I be charged after the free trial ends? What happens after the trial?
  • Help! I'm not seeing a transcript. How do I enable transcription? How do I transcribe?
  • My account is labelled as under 18, but I'm an adult. Help!
  • How do I translate my transcript into a different language?
  • Help - I can't see the mote icon in my browser bar!
  • Can't hear your mote recordings?
  • Does Mote meet California Student Privacy standards?
  • Is Mote FERPA compliant?
  • Is Mote COPPA compliant?
  • Is Mote GDPR compliant?
  • Who do you share my data with?
  • How do I add mote extension to all managed Chrome browsers / devices in my organization?
  • Help! I can't dismiss the mote 'Welcome' or 'New Release' message
  • How do I switch off the transcription? How do I switch off mote extension?
  • How secure are my mote recordings? Can someone download them? Should I be worried?
  • Help! I can't see the mote icon on my documents any more
  • Help! I can't record! When I move the mouse to the mote icon in the messages, it disappears
  • How do I use the Emoji feature? What Emoji can I use?
  • Help! I'm seeing a 'page won't load' or 'page blocked' message.
  • How do I remove the mote extension?
  • How can I make a copy of a document with mote audio annotations and share it with multiple students?
  • Help! The beginning / end of my recording is being cut!
  • How long will my mote content be kept available?
  • Does mote work with iPads, iPhones or Android phones?
  • I can't see my mote transcripts when I save as a Microsoft Word document. Help!
  • How do I delete a mote voice comment?
  • Why is mote just...Thinking...?
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • ›
  • »
Help & Support: Home Privacy Policy Terms of Service
Powered by Zendesk