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FAQ

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Answers to our most frequently asked questions.

  • Help - I can't access Google Forms because of a Mote Message
  • Help! I'm seeing a red box around the Mote icon or other red weirdness
  • How do I use Mote extension or iOS app in a different language?
  • Help! I can't use Mote with Google Docs or Google Classroom. Troubleshooting tips
  • Having issues logging into Mote, recording voice notes or accessing your voice notes?
  • How do I use mote with Google Classroom?
  • How do I help students to use Mote?
  • Is mote free?
  • How can I improve transcription quality?
  • Why are you called mote? What does mote even mean?!
  • Help! People can't see my mote voice notes!
  • What will other people see when I create a voice mote?
  • Help! Mote cards aren't rendering in Canvas SpeedGrader
  • Help! Mote for Gmail is not working, I can record but can't see my motes
  • Help! I am seeing an 'Account Mismatch' error using Mote in Google Slides, but I'm not using different accounts
  • How long are Mote recordings? How can I create a longer recording?
  • Help - my mote recordings are failing due to Internet connection issues
  • Help - I can't find the Mote Chrome extension!
  • Which currencies can I pay with?
  • How can I use Mote with Canva?
  • How do I use Mote with Canvas SpeedGrader?
  • How do I use a coupon code for a discount on my Mote subscription?
  • How can I record and loop audio on a Google Slides presentation?
  • How can I enable or disable 'sticky' mote mode?
  • How can I extend my Mote Free Trial or get a Free Mote Subscription?
  • What do recipients see when I use Mote for Google Forms?
  • Help! I can't see how to insert Hypermotes in a Google Doc!
  • Keyboard shortcuts for Increased Productivity and Accessibility using Mote
  • Extensions that do not work with Mote
  • How can I add voice notes to my Gmail email?
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