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FAQ

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Answers to our most frequently asked questions.

  • Help! I'm seeing a red box around the Mote icon or other red weirdness
  • How do I use Mote extension or iOS app in a different language?
  • Help! I can't use Mote with Google Docs or Google Classroom. Troubleshooting tips
  • Using mote STEM mode
  • Having issues logging into Mote, recording voice notes or accessing your voice notes?
  • How do I use mote with Google Classroom?
  • How do I help students to use Mote?
  • Is mote free?
  • How can I improve transcription quality?
  • Why are you called mote? What does mote even mean?!
  • Help! People can't see my mote voice notes!
  • What will other people see when I create a voice mote?
  • What is mote?
  • Help! I can't see how to insert Hypermotes in a Google Doc!
  • Keyboard shortcuts for Mote content
  • Extensions that do not work with Mote
  • How can I add voice notes to my Gmail email?
  • How can I embed audio into Google Sites?
  • How do I add audio feedback in Google Classroom?
  • How do I add voice to Google Slides?
  • How do I open the Console View to help diagnose my Mote issue?
  • How can I embed a mote into a website such as Google Sites or Canvas?
  • How can I add voice notes and feedback to Google Drive and PDF files with Mote?
  • How do I use the Mote referral link code?
  • Problems with Mote in Slides? Use Debug mode
  • How can I add voice to text transcript and translation within Mote for Google Slides?
  • Can I transfer my Mote subscription to a new email address?
  • Can I use Mote for Google Forms with Locked Mode enabled?
  • I'm leaving my school or company: what happens to my Mote account?
  • How do I update my Mote extension to the latest version?
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