Troubleshooting

Using Mote

• Help! People can't see my mote voice notes!
• Help! Mote cards aren't rendering in Canvas SpeedGrader
• Help - I can't find the Mote Chrome extension!
• Help - I can't access Mote for Gmail! Troubleshooting tips

Login

• Help - I can't access Google Forms because of a Mote Message
• Help! I'm seeing a red box around the Mote icon or other red weirdness
• How do I use Mote extension in a different language?
• Help! I can't use Mote with Google Docs or Google Classroom. Troubleshooting tips
• Having issues logging into Mote, recording voice notes or accessing your voice notes?
• How do I use mote with Google Classroom?

See all 76 articles

Microphone

• My mote recordings are silent and my microphone isn't working
• Help! My Mote audio recording quality sounds muffled or choppy
• How do I change the microphone used by Mote?
• How do I enable the microphone?
• Help! The beginning / end of my recording is being cut!
• The mote widget says that my microphone is blocked. Help!