In order to operate Mote, we may need to share personal data with the following service providers.
Mote has vetted each of these service providers to ensure they are fully compliant for use in an educational context and with children under the age of 13. To the best of our knowledge, all of these providers are GDPR-compliant. Some or all of these service providers may be considered to be sub-processors as defined within the GDPR.
Mote never rents or sells your data to any third parties. If you have any questions about how we handle or protect your data, please refer to our privacy center or email us at support@mote.com
| Provider | Purpose | Terms | Privacy |
| Amazon Web Services | Provides cloud infrastructure for audio processing, user management and general operations. | Terms | Privacy |
| Google Cloud Platform | Provides cloud transcription and data analytics services | Terms | Privacy |
| Google Analytics |
Analyze website and app usage to improve our products. | Terms | Privacy |
| Zendesk | Provide customer support and help site | Terms | Privacy |
| Intercom | Provide customer support and messaging | Terms | Privacy |
| Stripe | Process subscription payments | Terms | Privacy |
| Amplitude | Analyze website and extension usage to improve our products & services | Terms | Privacy |
| Airtable | Store and review user survey data | Terms | Privacy |
| Datadog | Track outages and system failures | Terms | Privacy |
| Sentry | Track outages and system failures | Terms | Privacy |
| Typeform | Capture and store user survey data | Terms | Privacy |
| Customer.io | Send customer lifecycle and product update emails | Terms | |
| Hubspot | Managing and tracking sales enquiries and implementation | Terms | |
| Microsoft | Provides audio transcription, cloud infrastructure and data analytics services | Terms | |
| Chargebee | Handles billing and subscriptions for paying customers. | Terms |
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