Who do you share my data with?
In order to operate Mote, we may need to share personal data with the following service providers.
Mote has vetted each of these service providers to ensure they are fully compliant for use in an educational context and with children under the age of 13, where relevant. To the best of our knowledge, all of these providers are GDPR-compliant. Some or all of these service providers may be considered to be sub-processors as defined within the GDPR.
Mote never rents or sells your data to any third parties. If you have any questions about how we handle or protect your data, please refer to our privacy center or email us at support@mote.com
For the AI providers in this list, we also publish whether they may train on your data and how long they keep it: Do Mote's AI providers train on or keep your data?
| Provider | Purpose | Terms | Privacy |
| Amazon Web Services | Provides cloud infrastructure for audio processing, user management and general operations, speech synthesis for selected languages, and hosts language models reached through OpenRouter (Amazon Bedrock) | Terms | Privacy |
| Google Cloud Platform | Provides cloud transcription, translation, speech synthesis, image text recognition and data analytics services, and language models for writing review | Terms | Privacy |
| Vercel | Provides Web and application hosting. | Terms | Privacy |
| Google Analytics
|
Analyze website and app usage to improve our products. | Terms | Privacy |
| Help Scout | Provide customer support and help site | Terms | Privacy |
| Stripe | Process subscription payments | Terms | Privacy |
| PostHog | Analyze website and extension usage to improve our products & services | Terms | Privacy |
| Airtable | Store and review user survey data | Terms | Privacy |
| Datadog | Track outages and system failures | Terms | Privacy |
| Sentry | Track outages and system failures | Terms | Privacy |
| Typeform | Capture and store user survey data | Terms | Privacy |
| Customer.io | Send customer lifecycle and product update emails | Terms | |
| Pipedrive | Tracking sales and customer success engagements | Terms | |
| Deepgram | Voice to text transcription | Terms | |
| Microsoft | Provides audio transcription, speech synthesis, language detection, cloud infrastructure and data analytics services, and hosts language models reached through OpenRouter | Terms | |
| Chargebee | Handles billing and subscriptions for paying customers. | Terms | |
| Zapier | Sales and operations automation | Terms | |
| Supabase | Data Analytics service - anonymized data only | Terms | |
| AssemblyAI | Voice to text transcription | Terms | |
| Soniox | Real-time voice to text transcription and translation | Terms | |
| OpenRouter | Routes requests to language model providers for text prediction, dictionary, vocabulary and writing review features | Terms | |
| OpenAI | Language models for text prediction, dictionary and vocabulary features, and image text recognition | Terms | |
| Anthropic | Language models for dictionary, vocabulary and writing review features | Terms | |
| ElevenLabs | Speech synthesis for selected voices | Terms | |
| Cerebras | Language models for vocabulary lists, sentence star and text prediction, reached through OpenRouter | Terms |