How do I manage my allocated licenses as an institutional Admin?

As an admin of your institutional account, you are able to manage who, within your organization, is allocated licenses.


You are able to change your users by going to your 'manage users' page.

From here, you will see a list of current users to which licenses are allocated:

To remove existing seats, click 'change' next to the user you want to remove, and then select remove allocated license in the pop-up:

If you want to add new users, click on the 'add users' button:

FAQ

Why can't I see the 'add users' button?

If you can't see the 'add users' button, it is probably because you have assigned all of your seats! You can either add additional licenses to your account by emailing us at support@mote.com or by removing licenses from existing users.

How can I add more users to my account?

Send an email to support@mote.com requesting additional licenses to your account and we will send you an updated quote.

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